FAQ - Frequently Asked Questions


Please send us a non-binding inquiry and we will get back to you as soon as possible.
You can purchase travel insurance online through the insurance company "Europäische". Find out more here >>
Yes, we offer baby beds and high chairs at a cost of €7/night. Please let us know if you wish to order when booking. 
Check in is possible between 16:00 and 20:00. If you arrive later than 20:00 we kindly ask you to contact the reception for alternative arrangements. 
Check out is between 07:00 and 10:00. If you plan to leave earlier than 07:00 we kindly ask you to contact the reception for alternative arrangements.
Dogs are only allowed in some apartments and therefore it is important that you ask us when booking. There is an extra cleaning fee for dogs of €12/night. 
Fresh bread can be delivered to your apartment in the morning. You are welcome to order from our reception in Schladming.
If you prefer bringing your own towels & linen, then you are of course welcome to. However, if you prefer to arrive to an apartment where the beds have already been made, we will gladly offer you towels & linens for €11/person. 
  • 40% of the total agreed price if cancelled 1 month before the date of arrival.
  • 70% of the total agreed price if cancelled 1 week before the date of arrival.
  • 90% of the total agreed price if cancelled within the last week preceding the date of arrival.
We follow the Austrian General Terms & Conditions for the Hotel Industry.
 
 

 

 

More questions?

Please don’t hesitate to contact us if you haven’t found the answer to what you are looking for. You are welcome to give us a call or to contact us by e-mail.

We look forward to hearing from you.

 

  +43 6456 200 980

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